Melbourne, Australia – 7 April 2022: Access4, the leader in SaaS Unified Communication solutions for managed service providers (MSP), has strengthened its SASBOSS provisioning and management platform with the latest iCall Suite call analytics powered by Tollring. Access4’s SASBOSS platform eliminates the huge operational and strategic costs of implementing carrier grade unified communications, giving MSPs…
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Organisations are currently experimenting with their hybrid working arrangements, trying to discover the set-up that suits them best. Managers are looking for ways to both guide and trust their people who are split between home and office. And the workers are trying to adapt to new strategies of hot desking and planning commutes whilst showing…
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Scam Protect solution automatically monitors calls to help eliminate scams The rise of robocalling, scam calls and fraudulent voice calling has resulted in users losing faith in voice communications. The situation has got so bad that people routinely don’t answer a ringing phone to the extent that legitimate organisations such as insurers, banks and healthcare providers…
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Differentiation is key if businesses are to compete effectively, and as global communities and marketplaces become the norm, companies are turning to customer experience in order to achieve that. However, how can businesses improve customer experience? What do they need to be able to understand and measure the experience they are providing? In truth it…
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Uxbridge, UK – 3rd March 2022: Global software developer, Tollring, has recruited four sales experts from the industry to join its team. The newcomers will enable Tollring to scale up and maximise new opportunities, as well as demonstrate to partners its commitment to long term success. Paul Brazier joins as a Senior Account Manager having…
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Hybrid working is becoming the norm for many people through an increasing reliance on technologies like Microsoft Teams. As of the end of July 2021, Microsoft reported over 250 million daily users of Teams. This has placed a keen focus on workplace analytics, which can be leveraged by leaders to manage their people and their business….
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