Fully integrated call recording and evaluation
with cutting edge analytics and visual dashboards
CLOUD • HYBRID • ON-PREMISE
Discover the Power of Call Recording
Call recording with analytics is a powerful proposition, strengthening your product portfolio to provide a detailed understanding of a customers’ experience or ‘journey’.
Call recording with analytics and evaluation provides instant valuable feedback for qualitative research – a process that will add value to any customer service strategy. White label your call recording proposition for competitive differentiation.
Call recording adds instant value to your product portfolio. Your customers will also see an immediate impact on their customer service strategy and can be used in conjunction with business analytics in the following ways:
iCall Suite Call Recording
Cloud | Hybrid | On-Premise
Visit our dedicated iCall Suite website for further information