Tollring Latest News

Unified Comms as a Service: Shifting from Reactionary Solutions to Strategic Choices

Cloud has become more important than ever We could never have envisioned the explosion in cloud adoption that has happened over the last 12 months. As the pandemic hit the UK last year, there was a steeper decline in on-premise deployments with more businesses looking to cloud-based solutions to keep their businesses operational.  Most opted…

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Tollring revs up senior management with new global head of sales

Uxbridge, UK – 9th March 2021: Tollring has enhanced its senior management team with the appointment of Andy Bannister as Global Head of Sales. Andy will lead the sales strategy across the entire Tollring portfolio of analytics, call recording and fraud management solutions, developing relationships with existing partners and new service providers across the globe.   Andy brings with him extensive industry knowledge and a wealth of experience in business communications and cloud services,…

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Call Recording in 2021: More Than Just Listening to Calls

  Compliance Remains Key Two, almost three, years on from the introduction of GDPR regulations, new challenges around voice recording compliance have emerged as a result of increased hybrid working across all types and size of business. The current environment, with more home workers, threatens an organisation’s ability to deliver recording compliance in many ways….

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All Change: How to Help Salespeople Succeed in 2021

What new skills do salespeople need? What additional training might help? Field sales teams are facing the biggest adjustment. Managers will need to review how their now ‘caged’ field salespeople are coping, not just from a cost and performance perspective, but also to monitor their wellbeing. Many salespeople, highly skilled in face-to-face meetings, are now…

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Call Compliance in the Age of Covid

It’s hard to think of any type of business that doesn’t need to be mindful of regulatory compliance. Whether it’s GDPR that affects a whole continent, or HIPAA which affects one industry in one geographical area, the requirement for compliance has a major impact on operational processes and systems for businesses of any size. The…

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