Category: Artificial Intelligence (AI)

Beyond the pandemic: Analytics in an age of collaboration, change, and competition

The very nature of collaboration has transformed. The way people work is new and different, yet we still don’t know how or where people will be working going forward, or most importantly, whether they are working effectively. Change management is always difficult and clearly, businesses across every industry and sector have been through considerable change….

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Tollring debuts new Scam Protect solution in Australia

31st August 2021 – Melbourne, Australia: Following on from the ACMA’s registration of the Reducing Scam Calls Code in December last year, Tollring debuts its new Scam Protect solution. One of the first telcos to adopt Tollring’s new service across its entire network is Vocus, Australia’s specialist fibre and network solutions provider. According to ACCC…

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UC and Communications Analytics: Your Competitive Advantage

A Key Priority for Business During this challenging year with data and analytics now accessible to all sizes of business, we’ve seen a considerable uptake in our services. This growth clearly shows the thirst that businesses have for analytics and insights. We now have over 30,000 customers globally, up 15% since 2020.  The endpoints we…

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Tollring revs up senior management with new global head of sales

Uxbridge, UK – 9th March 2021: Tollring has enhanced its senior management team with the appointment of Andy Bannister as Global Head of Sales. Andy will lead the sales strategy across the entire Tollring portfolio of analytics, call recording and fraud management solutions, developing relationships with existing partners and new service providers across the globe.   Andy brings with him extensive industry knowledge and a wealth of experience in business communications and cloud services,…

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Tollring celebrates double certification for ISO 9001 and 27001

Uxbridge, UK – 15th December 2020: Tollring, leaders in call analytics and call recording solutions, has been successful in renewing its ISO 9001 and ISO 27001 certifications.  These internationally recognised qualifications demonstrate Tollring’s commitment to delivering the highest levels of technical capability, outstanding support, and information security management.  In becoming ISO 9001 certified, Tollring has committed to quality across the business and for its customers. This involves defining quality-related responsibilities across every department and ensuring that customer’s quality requirements…

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Tollring Strengthens its APIs for Powerful Business Data Integration

Uxbridge, UK – 28 October 2020: Tollring has further developed its API framework to strengthen integration of its complete portfolio of iCall Suite call analytics and call recording products with wider business applications and ecosystems. Two recent API developments allow integration with CRM systems and Microsoft’s Power BI data visualisation tool. The new CRM connector enables…

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