Category: teams phone

Hometeams phone
 James Sharrattin Analytics, Artificial Intelligence (AI), call analytics, Call Recording, Cloud, Customer Experience (CX), Microsoft Teams, Service Providers, teams phone, Third-Party Vendors, Uncategorised, Unified Communications
December 13, 2024

Tollring’s Analytics 365 on PingCo’s TCAP Platform Boosts CX for Teams 

Following the partnership announcement earlier this year, PingCo and Tollring are excited to introduce the integration of Tollring’s Analytics 365 Call Analytics service within PingCo’s TCAP Service Hub. This integration allows customers to easily self-provision Analytics 365 Call Analytics directly through TCAP in just minutes, bringing enhanced analytics capabilities seamlessly into the Microsoft Teams ecosystem….

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 Iryna Ivashenkoin Analytics, Artificial Intelligence (AI), call analytics, Call Recording, Service Providers, teams phone, Unified Communications
June 10, 2024

Tollring launches Analytics 365 AI-Powered Recording for Microsoft Teams on Azure and AppSource Marketplaces

Tollring’s workplace analytics trio for Microsoft Teams – Call Analytics, Collaboration Analytics and Recording – are all now transactable on the Marketplaces  Uxbridge, UK – 10th June 2024: Tollring, market-leading analytics software developer, launches Analytics 365 AI-Powered Recording on the Microsoft Azure and the AppSource Marketplaces.    This powerful compliant recording on Microsoft Teams completes...Read More
tollring-the-future-of-comms
 Anne Woollettin Analytics, call analytics, Call Recording, Service Providers, teams phone, Unified Communications
May 15, 2024

Exploring the Landscape of Unified Communications and Contact Center Solutions

This feature will examine how the boundaries are blurring between unified communications and contact centre solutions, with innovations in each discipline feeding into the other. We are looking for insight into the direction the market is heading, as well as new features and capabilities and what this means for reseller and MSP offerings.  Transforming Communication...Read More
 Anne Woollettin Analytics, Artificial Intelligence (AI), Customer Experience (CX), Microsoft Teams, Service Providers, teams phone, Unified Communications
March 12, 2024

PingCo and Tollring Announce Global Strategic Alliance

London, UK – 12th March 2024: PingCo has announced they have agreed a global strategic alliance with UK-based Tollring to include their offerings within PingCo’s broader Microsoft ecosystem. PingCo will deliver Tollring’s Analytics 365 Call Analytics and Call Recording services as fully integrated addition to its TCAP Services Hub platform. TCAP is the leading automation...Read More