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We aim to provide only the very highest levels of customer support.
Tollring offers full support to partners who have an active support agreement on N and N-1 where N is the current release version.
Partners’ customers with a valid support agreement are entitled to receive or access, as applicable, all updates, releases and related documentation within their current version of the product.
If you have any questions regarding support agreements, please contact us on partnersupport@tollring.com
Using leading-edge remote access and support tools, our trained engineers can provide immediate and effective technical support:
- Online Support Portal Access 24/7 via our advanced support portal ticketing system
- Unlimited technical support service delivered by qualified engineers
- Remote access management and diagnostics
- User and technical training via detailed training videos or our Product Specialists* (*Chargeable service)