Powerful self-learning fraud and credit management

Protect your UC platform and customers from rising VOIP fraud
on hosted voice and SIP trunks

Fraud and Credit Management

Tollring’s innovative fraud and credit management solution seamlessly integrates with leading hosted voice / SIP trunking platforms.  

Service providers benefit from automated real-time monitoring and alerts with predictive analysis of trends, to protect against fraud attacks.

The solution machine-learns and uniquely combines a rigorous process of risk register and fraud rule checks, historical trend analyses and blacklisted destination reviews, in line with preset credit limits – on every call made.  Notifications of incidents are triggered on breach, mitigating risk at the earliest opportunity.  When live calls in progress are terminated, dial plans are updated at site-level to prevent further attempts.

Maintain your competitive edge and build customer confidence

Multi-tier configuration of rules/rule assignments includes the ability for a service provider to permit reseller access to self-provision spend/credit limits, which reduces time spent on admin.  The solution is shipped with an extensive database of known fraudulent/black-listed destinations, then self-learns to recognise anomalies, becoming more powerful and ‘up to date’ day-by-day.

This cutting-edge fraud and credit management tool may be deployed in your data centre or as a Service (SaaS) and can be white-labelled for differentiation.

Benefits to Service Providers:

  • OSS agnostic solution; APIs into OSS / provisioning systems
  • Seamless integration with leading hosted voice and SIP trunking services
  • Automated real-time monitoring with predictive analysis to prevent fraud
  • Machine-learning to protect against similar attacks
  • Automatically end live calls and block destinations
  • Reduce time on admin and dispute management
  • Increase customer satisfaction, retention and loyalty
  • Defend revenue and protect profit margins
  • Maintain competitive advantage

Download our eBook

‘Telecoms Fraud: Don’t Just Cap It, Kill It’

Listen to the Podcast

‘Toll Fraud evolves into a $40 billion cloud eating monster’

Real-time dashboards

Detailed incident reporting

Inventory with breadcrumb navigation

Multi-tier configuration of rules and spend/credit limits

Notifications and alerts

Further Information

Please visit our dedicated iCall Suite product website for more information on iCS Protect Fraud and Credit Management