Category: Customer Experience (CX)
CallTower Partners with Tollring to Deliver Analytics 365 Call Analytics for Microsoft Teams
Salt Lake City, UT, Rochester, NY, Boston, MA, London – 24th July 2024: — CallTower, a global leader in delivering unified communications, contact center, and collaboration solutions, including Microsoft Teams, Webex by Cisco, and Zoom, announced today they are partnering with Tollring to deliver advanced call analytics on Microsoft Teams with Analytics 365. This cutting-edge...Read More
Maximizing Value with Microsoft: Unlocking New Growth Opportunities for Resellers and MSPs
Navigating the Impact: Microsoft's License Separation and Its Channel Ramifications The separation of licenses creates opportunity for all partners to focus on delivering the expertise and functionality that their customers need. Partners can now choose to focus on one or multiple licenses with all the benefits that specialisation brings. A partner dedicated to communications...Read More
SIPPIO Launches New Customer Experience Enhancements for Microsoft Teams in Collaboration with Tollring
Annapolis, MD – June 25, 2024 — SIPPIO, the global leader in enabling external calling on Microsoft Teams & Zoom, has today announced the general availability of SIPPIO CX. This suite of services, which significantly enhances the customer experience delivered through Microsoft Teams, was first showcased at Channel Partners Expo in March. New suite of services...Read More
Tollring’s AI-powered cloud call recording now available
Uxbridge, UK – 2nd May 2024: Tollring’s new AI-powered cloud call recording solution, Record AI, is now available and shipping to channel partners. Record AI is a platform-agnostic cloud call recording solution that facilitates compliance and delivers automated intelligence to a provider’s product portfolio. As part of Tollring’s integrated portfolio of call and collaboration analytics...Read More