Category: Service Providers

Novum Networks sets out to Transform Customer Experience in Australia

Novum Networks, a leading provider of unified solution technology in Australia, is transforming customer experience using Tollring’s iCall Suite cloud analytics across its complete service portfolio. With the enhanced analytics service, Novum Network’s partners and customers can now analyse the whole customer experience, better manage customer relationships, and strive for excellence in customer service. iCall…

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Tollring cloud call analytics solution levels the playing field for the on-premises PBX

Tollring today announces the availability of its hybrid iCall Suite analytics and call recording solutions on MiVoice Business and Panasonic NS700 phone systems, with Avaya IP Office coming soon. The cloud solution connects to on-premises PBX equipment, providing channel partners another opportunity to talk to their customers and provide a product with all of the…

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Tollring partners with Newtech Solutions for Asia Pac expansion

6th June 2019: Newtech Solutions, a leader in UC training and consulting services, has partnered with Tollring to deliver the powerful suite of call analytics and reporting tools to its Asia Pacific customers. Newtech specialises in training and consultancy on Cisco’s BroadWorks and BroadCloud suite of applications. Its clients include major communications service providers (CSPs)…

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RoutIT Launches HIP Reporter Analytics Powered by Tollring

April 2019: Dutch white label cloud services provider RoutIT adds value to partner propositions through the launch of HIP Reporter call analytics. The HIP Reporter powerful suite of call analytics and reporting tools, powered by market-leading software developer Tollring, is now available to RoutIT channel partners. In the run-up to launch, including at the RoutIT…

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Tollring partners with Novum Networks

Novum Networks, a leading provider of unified solution technology in Australia, has chosen to partner with Tollring to deliver the market leading iCall Suite call analytics and recording to its partners and customers across Asia Pac. Novum Networks has added the full complement of Tollring’s iCall Suite cloud analytics to its product portfolio. The Australian…

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Tollring named finalist at the UK Cloud Awards

Tollring’s Fraud and Credit Management solution, iCS Protect, has been announced as a finalist in the “Cyber or Security Product or Service” category at the UK Cloud Awards. Now in their sixth year, the awards celebrate the cloud industry’s contribution to innovation, customer experience and digital transformation for SMEs and enterprise. Each finalist was selected…

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