Category: Unified Communications

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 Jennifer Normanin Analytics, Company News, Fraud & Credit Management, iCall Suite, Service Providers, Unified Communications
April 29, 2021

Got the “Swivel Chair” Blues? Tollring teams with Park Bench Solutions in powerful co-development partnership to optimize Service Providers leveraging Cisco BroadWorks

Tampa, FL (USA) – April 29th, 2021: Global software developers Tollring and Park Bench Solutions have signed an exciting, new co-development partnership. Park Bench, based in Tampa Florida, serves over five million Cisco BroadWorks VoIP subscribers around the world via its award-winning odin productivity platform, delivering full self-service management, simple “no code” app integrations, full…

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 Jennifer Normanin Analytics, Awards, Company News, Customer Experience (CX), Data Analysis, Support, Uncategorised, Unified Communications
April 21, 2021

Tollring goes for Gold with Microsoft

Uxbridge, UK – 21 April 2021: Global software developer Tollring celebrates a boost to its Microsoft Gold Certified Partner status having achieved four Gold and one Silver competency certifications.  The company has been awarded Gold for its best-in-class capability in Application Integration, Data Analytics, Application Development, and Cloud Platform alongside Silver in Project and Portfolio…

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 Jennifer Normanin Cloud, Customer Experience (CX), Service Providers, Unified Communications
April 7, 2021

Unified Comms as a Service: Shifting from Reactionary Solutions to Strategic Choices

Cloud has become more important than ever We could never have envisioned the explosion in cloud adoption that has happened over the last 12 months. As the pandemic hit the UK last year, there was a steeper decline in on-premise deployments with more businesses looking to cloud-based solutions to keep their businesses operational.  Most opted…

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 Jennifer Normanin Analytics, Artificial Intelligence (AI), Call Recording, Company News, Customer Experience (CX), Data Analysis, Fraud & Credit Management, Unified Communications
March 9, 2021

Tollring revs up senior management with new global head of sales

Uxbridge, UK – 9th March 2021: Tollring has enhanced its senior management team with the appointment of Andy Bannister as Global Head of Sales. Andy will lead the sales strategy across the entire Tollring portfolio of analytics, call recording and fraud management solutions, developing relationships with existing partners and new service providers across the globe.   Andy brings with him extensive industry knowledge and a wealth of experience in business communications and cloud services,…

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 Jennifer Normanin Analytics, Call Recording, Cloud, Cyber Security, Data Analysis, Fraud & Credit Management, GDPR, Support, Unified Communications
February 11, 2021

Call Recording in 2021: More Than Just Listening to Calls

  Compliance Remains Key Two, almost three, years on from the introduction of GDPR regulations, new challenges around voice recording compliance have emerged as a result of increased hybrid working across all types and size of business. The current environment, with more home workers, threatens an organisation’s ability to deliver recording compliance in many ways….

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