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Data-Driven Success: Channel Companies Revolutionize Customer Experience with Analytics

Data-Driven Success: Channel Companies Revolutionize Customer Experience with Analytics

Data-Driven Success: Enhancing Customer Experiences in Channel Companies Understanding customer experience by capturing and analysing data throughout their journey of interactions is a key focus for many channel partners and their customers because every lost interaction has the potential to negatively impact revenues. Furthermore, as we are all aware, acquiring a new customer can cost…

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Analytics 365 is now available on Microsoft Azure Marketplace

Analytics 365 Now Available in the Microsoft Azure Marketplace

Uxbridge, UK – 03 March 2023 – Tollring, market leading analytics software developer, today announced the availability of Analytics 365 for Microsoft Teams in the Microsoft Azure online marketplace that provides applications and services for use on Azure and in the AppSource transactable online store, where Microsoft Teams users can find certified apps for Teams….

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CNA Award Winners 2022 Tollring

Tollring Wins Award for Best Call Management Solution 2022

Tollring is thrilled to have won the Best Call Management Solution category at the Comms National Awards 2022 held at London’s Hilton Hotel on Park Lane on 13 Oct 2022.  This award is for everyone at Tollring who helps us develop and take to market our leading call analytics software, iCall Suite. Now holding 4‘Best…

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Call Analytics: Enabling Customer-Facing Teams of Any Size

Bridging the Gap – UCaaS Meets CCaaS For businesses focussed on delivering great customer engagement, cloud-based contact centre features are an excellent enhancement to any unified communications solution. Managers and their teams gain access to a wide range of contact centre capabilities to fully understand the customer experience. Of course, call centre capabilities are not…

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Tollring goes for Gold with Microsoft

Uxbridge, UK – 21 April 2021: Global software developer Tollring celebrates a boost to its Microsoft Gold Certified Partner status having achieved four Gold and one Silver competency certifications.  The company has been awarded Gold for its best-in-class capability in Application Integration, Data Analytics, Application Development, and Cloud Platform alongside Silver in Project and Portfolio…

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How the Channel are Solving Challenges in Healthcare in the Age of COVID-19

“The entire healthcare sector is clearly facing challenges the scale and nature of which have never been seen before”, says Simon Whatley, Director of Sales Operations at Tollring. “This means that now, more than ever, the channel has a role to play in making it easy and affordable to roll out solutions that make resource…

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