Category: iCall Suite

Tollring Empowers Mitel Customers with New Call Recording Insights

Uxbridge, UK – 5 January 2023: Tollring launches new cloud call recording and evaluation in iCall Suite Business Analytics for Mitel MiVoice Business, to improve customer experience and support compliance. Uniquely integrating call analytics with call recording, iCall Suite Business Analytics takes customer experience to a new level. This powerful combination offers predictive intelligence based...Read More
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Why Resellers and MSPs Need To Adopt a API-First Approach

What types of APIs are widespread across the channel? At Tollring our products have always been developed with APIs at the forefront of our thinking. We deliver the right information to the right people at the right time – and APIs facilitate this by allowing our users to consume real-time insights however they choose. APIs…

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Tollring integrates iCall Suite for MiVoice Business within Mitel’s core infrastructure

Uxbridge, UK – 6 September 2022: Tollring announces that iCall Suite for MiVoice Business is now available direct within Mitel’s online subscription service.  The new integration enables Mitel partners to access Tollring’s powerful call tracking analytics at a click of a button without the need to invest and install separate servers or data collectors. Tollring…

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Access4 enhances SASBOSS platform with new Call Analytics

Melbourne, Australia – 7 April 2022:  Access4, the leader in SaaS Unified Communication solutions for managed service providers (MSP), has strengthened its SASBOSS provisioning and management platform with the latest iCall Suite call analytics powered by Tollring. Access4’s SASBOSS platform eliminates the huge operational and strategic costs of implementing carrier grade unified communications, giving MSPs…

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Why call analytics solutions are crucial in the changing work landscape

Gavin Jones, Channel Director at BT Wholesale and Tony Martino, CEO at Tollring, have teamed up to share the opportunity of call analytics solutions with the channel and provide an overview of how the two companies are working together to support their channel partners. How and where we work is changing. The past year has…

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How salespeople can thrive – not just survive – in 2022

What changed for salespeople in 2021? Salespeople have had to adapt rapidly to remote selling. Fortunately, the channel has been at the forefront of adopting the latest tools and technologies to exploit this new virtual selling environment. With customers relying on technology to survive, many channel businesses have achieved excellent results over the past 18…

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