Category: GDPR

Optimizing Cloud Services for Your Business: Key Insights and Best Practices

Insights from Richard Jones, Commercial Director at Tollring. Evolving Demand for Cloud Products and Services Bessemer Venture Partners have predicted that by the end of 2024, 80% of cloud 100 companies will be actively selling through cloud marketplaces. Demand for cloud products and services on marketplaces has grown over the last 12 months and Canalys…

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Tolling is ISO 9001 and ISO 27001 certified

Tollring Celebrates Another Clean Sweep of ISO Certifications

Uxbridge, UK – 9 August 2021: Tollring has delivered another clean sweep on certifications having secured its ISO 9001 Quality Management Standard and ISO 27001 International Information Security Standard.  The company has achieved these certifications each year since 2009 and 2015 respectively.  The two standards demonstrate Tollring’s full commitment to quality, information security and customer…

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Tollring-Mitel-integration-call-tracking-analytics

Tollring integrates iCall Suite for MiVoice Business within Mitel’s core infrastructure

Uxbridge, UK – 6 September 2022: Tollring announces that iCall Suite for MiVoice Business is now available direct within Mitel’s online subscription service.  The new integration enables Mitel partners to access Tollring’s powerful call tracking analytics at a click of a button without the need to invest and install separate servers or data collectors. Tollring…

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Tollring continues its year-on-year double sweep of ISO Certifications

Uxbridge, UK Uxbridge, UK – 9th September 2021: The two standards demonstrate to its employees, partners, end users and the whole telecoms channel how Tollring maintains the highest quality and security standards across its organisation. The awards also reinforce Tollring’s commitment to delivering the best possible customer experience. Hilary Oliver, Chief Marketing and Experience Officer…

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Call Recording in 2021: More Than Just Listening to Calls

  Compliance Remains Key Two, almost three, years on from the introduction of GDPR regulations, new challenges around voice recording compliance have emerged as a result of increased hybrid working across all types and size of business. The current environment, with more home workers, threatens an organisation’s ability to deliver recording compliance in many ways….

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Call Compliance in the Age of Covid

It’s hard to think of any type of business that doesn’t need to be mindful of regulatory compliance. Whether it’s GDPR that affects a whole continent, or HIPAA which affects one industry in one geographical area, the requirement for compliance has a major impact on operational processes and systems for businesses of any size. The…

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