Category: Fraud & Credit Management

Got the “Swivel Chair” Blues? Tollring teams with Park Bench Solutions in powerful co-development partnership to optimize Service Providers leveraging Cisco BroadWorks

Tampa, FL (USA) – April 29th, 2021: Global software developers Tollring and Park Bench Solutions have signed an exciting, new co-development partnership. Park Bench, based in Tampa Florida, serves over five million Cisco BroadWorks VoIP subscribers around the world via its award-winning odin productivity platform, delivering full self-service management, simple “no code” app integrations, full…

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Tollring revs up senior management with new global head of sales

Uxbridge, UK – 9th March 2021: Tollring has enhanced its senior management team with the appointment of Andy Bannister as Global Head of Sales. Andy will lead the sales strategy across the entire Tollring portfolio of analytics, call recording and fraud management solutions, developing relationships with existing partners and new service providers across the globe.   Andy brings with him extensive industry knowledge and a wealth of experience in business communications and cloud services,…

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Call Recording in 2021: More Than Just Listening to Calls

  Compliance Remains Key Two, almost three, years on from the introduction of GDPR regulations, new challenges around voice recording compliance have emerged as a result of increased hybrid working across all types and size of business. The current environment, with more home workers, threatens an organisation’s ability to deliver recording compliance in many ways….

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Fraud Protection and the Role of the Reseller

Fraud Protection and the Role of the Reseller Communications systems deal directly with sensitive customer data day in, day out. From general but sensitive information about individuals, to payment details, there’s a whole range of security undertakings that any reseller offering hosted UC or SIP solutions must entrust to their service provider – unlike in…

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Tollring named finalist at the UK Cloud Awards

Tollring’s Fraud and Credit Management solution, iCS Protect, has been announced as a finalist in the “Cyber or Security Product or Service” category at the UK Cloud Awards. Now in their sixth year, the awards celebrate the cloud industry’s contribution to innovation, customer experience and digital transformation for SMEs and enterprise. Each finalist was selected…

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Telecoms fraud and credit management

Fighting Telecoms Fraud: Seven Challenges That Service Providers Face and How to Overcome Them Today

Why should resellers and service providers care about telecoms fraud? Telecoms fraud results in damages that are twice the size of credit card fraud – around $25 billion per year – and continues to grow. Added to this is the problem that Hosted UC and SIP service providers are already fighting to maintain high per-user…

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