Category: Cyber Security

Fraud Protection and the Role of the Reseller

Fraud Protection and the Role of the Reseller Communications systems deal directly with sensitive customer data day in, day out. From general but sensitive information about individuals, to payment details, there’s a whole range of security undertakings that any reseller offering hosted UC or SIP solutions must entrust to their service provider – unlike in…

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Making Big Data Work for the SME: Call Management and Analytics

How can analytics be used as a source of new business? With analytics, businesses can understand how to achieve the best performance possible within the constraints of their technical and commercial resources. There are two key ways: customer segmentation and customer experience. Whilst previously the domain of larger enterprises, SMEs can now access essential analytics…

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Tollring Hits Record-Breaking Figures

Tollring reports exceptional annual growth in all product areas; call analytics, recording and fraud and credit management, with growth set to continue throughout 2019. Total endpoints/licenses across all solutions has now exceeded 3 million, representing a staggering 337% growth in the past year. The total number of business customers has increased 146% across cloud products…

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Tollring named finalist at the UK Cloud Awards

Tollring’s Fraud and Credit Management solution, iCS Protect, has been announced as a finalist in the “Cyber or Security Product or Service” category at the UK Cloud Awards. Now in their sixth year, the awards celebrate the cloud industry’s contribution to innovation, customer experience and digital transformation for SMEs and enterprise. Each finalist was selected…

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Tollring Makes GDPR Compliance Easy, Presenting an Exciting Opportunity to the Channel

Tollring has spent months planning a new release of iCall Suite to facilitate GDPR compliance, which embeds security by design and will both enhance the customer experience and add further value to channel propositions. Compliance features vary according to deployment method, due to the nature of technology differences, but Tollring has introduced strong functionality accessible…

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Tollring’s intelligent analytics stops telecoms fraud & saves estimated £91m in damages

Telecoms fraud is a key area of cyber security and a multi-billion-pound business for criminals.  With monetary damages more than double that of credit card fraud, it is an ongoing and ever-evolving threat with global calculations at £25.5bn per year and the UK being the 3rd most targeted country. Tollring estimates that it has saved…

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