Category: Cloud

Channel Dynamics in the Age of AI: Impact and Potential

Hilary Oliver, Chief Customer Officer at Tollring offers the following comments on the impact of AI and it's potential in the channel. AI's Impact on the Channel Landscape Most of us are already using AI-technology on a regular basis but many of us are unaware that it is already embedded in existing tools. ChatGPT has...Read More
Tony Martino, CEO Tollring

The Future of Channel Strategy: The Critical Role of Analytics and AI

Tony Martino, Chief Executive Officer of Tollring provides insights on the influence of AI and its prospects within the channel. The Integration of Analytics and AI Delivering support for any new product or service is essential. In particular, when dealing with more innovative or technologically advanced tools, vendors need to illustrate the benefits and make it...Read More

Tollring’s AI-powered cloud call recording now available

Uxbridge, UK – 2nd May 2024: Tollring’s new AI-powered cloud call recording solution, Record AI, is now available and shipping to channel partners. Record AI is a platform-agnostic cloud call recording solution that facilitates compliance and delivers automated intelligence to a provider’s product portfolio. As part of Tollring’s integrated portfolio of call and collaboration analytics...Read More

Adapting to Tomorrow: The Shifting Landscape of as-a-Service

Subscription Services Gain Momentum: A Preferred Choice for Organizations Subscription services means lower risk for end customers. It enables organisations to try new services more affordably, without any long-term contracts or setup costs. It also enables greater flexibility, so organisations can change subscriptions as their business evolves and only pay for what they need. For...Read More

2024 Trends: How AI is Redefining the Telecoms Landscape for Service Providers

Exploring the Transition from 'Cloud' to 'AI' It wasn’t long ago that the term 'cloud' dominated the tech scene, yet its practical application remained somewhat enigmatic. Today, the spotlight has shifted to AI, yet similar ambiguity surrounds its integration into a channel provider's business, scope for monetisation and its value for customers. 2024 will deliver...Read More

Tollring unveils iCall Suite Call Analytics for Microsoft Teams at Cavell Enable

Tollring’s iCall Suite Call Analytics for Microsoft Teams will be showcased for the first time to service providers attending the Cavell Enable event at London’s Bishopsgate on 28 November 2023.  The application will be on general availability globally from this date. iCall Suite call analytics is simple to deploy and seamlessly integrates natively with Teams...Read More