Cloud Archives - Page 2 of 10

James Sharrattin call analytics, Call Management, Call Recording, Cloud, Customer Experience (CX), Service Providers, Third-Party Vendors, Unified Communications

October 3, 2024

White Label Success: Leveraging Custom Solutions for Channel Growth

Insights from Hilary Oliver, Chief Customer Officer at Tollring Ideal Software Solutions for White Labelling White labelling suits software solutions that are being resold through the channel, especially where channel providers bundle multiple services to add value to their proposition. White labelling enables a combination of solutions from multiple vendors to be presented as a…

Optimizing Cloud Services for Your Business: Key Insights and Best Practices

Insights from Richard Jones, Commercial Director at Tollring. Evolving Demand for Cloud Products and Services Bessemer Venture Partners have predicted that by the end of 2024, 80% of cloud 100 companies will be actively selling through cloud marketplaces. Demand for cloud products and services on marketplaces has grown over the last 12 months and Canalys…

Channel Dynamics in the Age of AI: Impact and Potential

Hilary Oliver, Chief Customer Officer at Tollring offers the following comments on the impact of AI and it's potential in the channel. AI's Impact on the Channel Landscape Most of us are already using AI-technology on a regular basis but many of us are unaware that it is already embedded in existing tools. ChatGPT has...Read More

Iryna Ivashenkoin Analytics, Artificial Intelligence (AI), call analytics, Call Management, Call Recording, Cloud, Customer Experience (CX), Data Analysis, Service Providers, Unified Communications

April 5, 2024

The Future of Channel Strategy: The Critical Role of Analytics and AI

Tony Martino, Chief Executive Officer of Tollring provides insights on the influence of AI and its prospects within the channel. The Integration of Analytics and AI Delivering support for any new product or service is essential. In particular, when dealing with more innovative or technologically advanced tools, vendors need to illustrate the benefits and make it...Read More

Iryna Ivashenkoin Analytics, Artificial Intelligence (AI), call analytics, Call Management, Call Recording, Cloud, Customer Experience (CX), Data Analysis, Service Providers, Unified Communications

April 5, 2024

Tollring’s AI-powered cloud call recording now available

Uxbridge, UK – 2nd May 2024: Tollring’s new AI-powered cloud call recording solution, Record AI, is now available and shipping to channel partners. Record AI is a platform-agnostic cloud call recording solution that facilitates compliance and delivers automated intelligence to a provider’s product portfolio. As part of Tollring’s integrated portfolio of call and collaboration analytics...Read More

Anne Woollettin Artificial Intelligence (AI), Call Management, Cloud, Service Providers, Unified Communications

February 8, 2024

Adapting to Tomorrow: The Shifting Landscape of as-a-Service

Subscription Services Gain Momentum: A Preferred Choice for Organizations Subscription services means lower risk for end customers. It enables organisations to try new services more affordably, without any long-term contracts or setup costs. It also enables greater flexibility, so organisations can change subscriptions as their business evolves and only pay for what they need. For...Read More

Category: Cloud