Tag: Cloud
Top challenges and opportunities facing channel providers in 2023
The ability to work from anywhere will continue to be a major priority this year and with that in mind the channel providers, whether its resellers or MSPs its important to ensure they can deliver the right level of capabilities and value across their customer’s whole organisation. In this post we’ll be discussing some of…
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Tollring’s 8.4 million endpoints mark another great year for business analytics
Uxbridge, UK – 11 July 2022: Tollring reports that it now monitors over 8.4 million cloud endpoints globally across its entire portfolio of cloud business analytics, call recording and telecoms fraud protection services. The company has expanded its business in all regions, with customer growth exceeding 50% across both Europe and APAC within the past…
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The evolution of business communication analytics
Data analytics empowers personalisation of information, to enable the right people to be informed in the right way, at the right time. For analytics to be valuable, access needs to be seamless, easy and fully integrated with the technology ecosystem users already know and use. Data and statistics are old news – almost a ‘given’…
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Redefined reseller roles reinvigorate UC channel
The self-service cloud era may seem like a threat for the reseller channel, but could be a long-overdue opportunity The unprecedented acceleration in adoption of cloud communications has seen the large unified communications platforms enable home working at scale but, in contrast to previous generations of offerings, UCaaS and CCaaS propositions are delivered in a…
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Selling in 2022: What tech solutions are end customers looking for this year?
Microsoft Teams – still very much in demand With the accelerated shift to Cloud services, particularly Microsoft Teams, partners that previously had a stable portfolio selling hosted VoIP, on-premise and UCaaS from a mix of vendors are now looking to achieve a greater wallet share from the Microsoft Teams environment. Customers have learnt that they…
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