Tollring Latest News

Tollring Launches iCall Suite Call Analytics for Microsoft Teams

Uxbridge, UK – 19 September 2023: Tollring launches iCall Suite call analytics for Microsoft Teams Phone to help businesses understand and improve customer experience. iCall Suite for Teams adds significant value to a resellers’ Microsoft portfolio, increasing customer ARPU and retention in a highly competitive market. During the first half of 2023, the Microsoft Teams…

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Unlocking the Recipe for Thriving Partnerships in the Channel Industry

Six Essential Ingredients for Vendor Success To find the right partners, channel companies need to be clear on what they want from an ideal relationship. The most successful partnerships are those where both parties bring an equal commitment to the relationship, have a shared understanding of their strategy and goals, and what they need to…

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Adding Value With Microsoft

Unlocking Lucrative Opportunities: Microsoft Teams' Potential for Resellers and MSPs Microsoft Teams is the fastest-growing business application in Microsoft’s history, now with over 300 million monthly active users in over 500,000 organisations, so the target audience is huge and expanding.  It’s a rapidly developing market that cannot be ignored by any channel leader. Our strategic...Read More

Analytics 365 Available on Microsoft AppSource

Uxbridge, UK — August 2nd, 2023- Tollring, a market leading analytics software developer, announces the availability of Analytics 365 for Microsoft Teams on Microsoft AppSource, an online cloud marketplace providing tailored line-of-business solutions. Analytics 365 provides intuitive graphical charts that reveal trends and patterns of collaboration behaviors, designed for people using Microsoft Teams, working from…

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Future of Telephony

How will the upcoming copper switch off change the telephony landscape in the UK? Like the pandemic, the switch off is going to change the telecom landscape significantly. It will be another catalyst to introduce some fantastic new services that are only available in the cloud, and it will generate another shift of momentum. The…

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Data-Driven Success: Channel Companies Revolutionize Customer Experience with Analytics

Data-Driven Success: Channel Companies Revolutionize Customer Experience with Analytics

Data-Driven Success: Enhancing Customer Experiences in Channel Companies Understanding customer experience by capturing and analysing data throughout their journey of interactions is a key focus for many channel partners and their customers because every lost interaction has the potential to negatively impact revenues. Furthermore, as we are all aware, acquiring a new customer can cost…

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