Tag: Unified Communications

Unlocking the Recipe for Thriving Partnerships in the Channel Industry

Six Essential Ingredients for Vendor Success To find the right partners, channel companies need to be clear on what they want from an ideal relationship. The most successful partnerships are those where both parties bring an equal commitment to the relationship, have a shared understanding of their strategy and goals, and what they need to…

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Data-Driven Success: Channel Companies Revolutionize Customer Experience with Analytics

Data-Driven Success: Channel Companies Revolutionize Customer Experience with Analytics

Data-Driven Success: Enhancing Customer Experiences in Channel Companies Understanding customer experience by capturing and analysing data throughout their journey of interactions is a key focus for many channel partners and their customers because every lost interaction has the potential to negatively impact revenues. Furthermore, as we are all aware, acquiring a new customer can cost…

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Analytics 365 is now available on Microsoft Azure Marketplace

Analytics 365 Now Available in the Microsoft Azure Marketplace

Uxbridge, UK – 03 March 2023 – Tollring, market leading analytics software developer, today announced the availability of Analytics 365 for Microsoft Teams in the Microsoft Azure online marketplace that provides applications and services for use on Azure and in the AppSource transactable online store, where Microsoft Teams users can find certified apps for Teams….

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Tollring Empowers Mitel Customers with New Call Recording Insights

Uxbridge, UK – 5 January 2023: Tollring launches new cloud call recording and evaluation in iCall Suite Business Analytics for Mitel MiVoice Business, to improve customer experience and support compliance. Uniquely integrating call analytics with call recording, iCall Suite Business Analytics takes customer experience to a new level. This powerful combination offers predictive intelligence based...Read More
tollring - challenges and opportunities for MSPs and Resellers in 2023

Top challenges and opportunities facing channel providers in 2023

The ability to work from anywhere will continue to be a major priority this year and with that in mind the channel providers, whether its resellers or MSPs its important to ensure they can deliver the right level of capabilities and value across their customer’s whole organisation. In this post we’ll be discussing some of…

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