How is the UC and collaboration market changing? The market is changing faster than ever. Acquisitions and mergers across all industries have increased by about 80% in the last year, with tech accounting for a fifth of the total deal value (source: Refinitiv). This is well-reflected in the unified communications space, with a great deal…
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Uxbridge, UK – 11 July 2022: Tollring reports that it now monitors over 8.4 million cloud endpoints globally across its entire portfolio of cloud business analytics, call recording and telecoms fraud protection services. The company has expanded its business in all regions, with customer growth exceeding 50% across both Europe and APAC within the past…
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Hilary Oliver, Chief Marketing and Experience Officer at Tollring, discusses the importance of the employee experience. The challenge of recognition, reward and retention In my experience, creating a culture of responsibility and ‘ownership’ in every job role is critical to employee retention, coupled with performance reviews, open and honest communication and a clear career progression…
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Why should partners be investing in the Teams ecosystem? There are now nearly 300 million users dependent on Microsoft Teams – and the channel opportunity is to add value. There are many third-party applications and the channel should do their research to identify the apps most relevant to their target audience and the ones that…
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A question of trust Building trust is key to developing successful partnerships – across all areas of your business. Trust provides the foundation for the relationship, and can be built in many ways, such as through credibility, customer references, assured data protection, ISO compliance, responsive employees with positive attitudes, or commitment to ethical practices. When…
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Uxbridge, UK – 31 May 2022: Tollring has appointed Craig Hoile as Head of Channel Sales to drive forward the performance and account management for all international partners and resellers of its analytics solutions. Craig’s role covers Tollring’s whole portfolio from iCall Suite analytics and call recording to the new Analytics 365 native app for…
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