Tag: Call Analytics

Tollring

Tollring’s 8.4 million endpoints mark another great year for business analytics

Uxbridge, UK – 11 July 2022: Tollring reports that it now monitors over 8.4 million cloud endpoints globally across its entire portfolio of cloud business analytics, call recording and telecoms fraud protection services. The company has expanded its business in all regions, with customer growth exceeding 50% across both Europe and APAC within the past…

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Bringing Detailed Analytics into the Microsoft Teams Ecosystem

Why should partners be investing in the Teams ecosystem? There are now nearly 300 million users dependent on Microsoft Teams – and the channel opportunity is to add value. There are many third-party applications and the channel should do their research to identify the apps most relevant to their target audience and the ones that…

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Tony Martino

Access4 enhances SASBOSS platform with new Call Analytics

Melbourne, Australia – 7 April 2022:  Access4, the leader in SaaS Unified Communication solutions for managed service providers (MSP), has strengthened its SASBOSS provisioning and management platform with the latest iCall Suite call analytics powered by Tollring. Access4’s SASBOSS platform eliminates the huge operational and strategic costs of implementing carrier grade unified communications, giving MSPs…

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Understanding Hybrid Workers with Microsoft Teams

Organisations are currently experimenting with their hybrid working arrangements, trying to discover the set-up that suits them best. Managers are looking for ways to both guide and trust their people who are split between home and office.  And the workers are trying to adapt to new strategies of hot desking and planning commutes whilst showing…

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Why call analytics solutions are crucial in the changing work landscape

Gavin Jones, Channel Director at BT Wholesale and Tony Martino, CEO at Tollring, have teamed up to share the opportunity of call analytics solutions with the channel and provide an overview of how the two companies are working together to support their channel partners. How and where we work is changing. The past year has…

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