Tag: Call Analytics

Tony Martino Tollring

Tollring Unveils New Brand Identity to Reinforce its Commitment to Gen AI Strategy

Uxbridge, UK – 21st November 2024: Tollring, global leaders in  AI-powered communications analytics, recording and fraud protection solutions, is thrilled to announce the launch of its new brand identity. The revamped brand reflects the company’s position as a leader in next generation cloud-based solutions and Gen AI technologies. The brand aligns Tollring with its new alliance…

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Make-A-Wish UK Enhances Operational Efficiency and Engagement with Tollring’s Advanced Call Analytics for Microsoft Teams

Make-A-Wish UK, one of the UK’s most esteemed children’s charities, has embarked on a transformative digital journey by implementing Analytics 365 Call Analytics and Call Recording for Microsoft Teams. This initiative aims to enhance the charity’s communications and support systems, ultimately improving operational efficiency and strengthening relationships with supporters and families. Elevating Communication Effectiveness The…

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Tollring Wins Best Call Management Solution at Comms National Awards 2024 for Third Consecutive Year

Tollring is proud to announce its victory at the Comms National Awards 2024, where we won Best Call Management Solution for the third consecutive year. The accolade marks our sixth win in this category over the past nine years and is a crowning achievement for our 30th anniversary celebrations. The award ceremony, held on 26th…

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White Label Success: Leveraging Custom Solutions for Channel Growth

Insights from Hilary Oliver, Chief Customer Officer at Tollring Ideal Software Solutions for White Labelling White labelling suits software solutions that are being resold through the channel, especially where channel providers bundle multiple services to add value to their proposition. White labelling enables a combination of solutions from multiple vendors to be presented as a…

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Tony Martino

CallTower Partners with Tollring to Deliver Analytics 365 Call Analytics for Microsoft Teams

Salt Lake City, UT, Rochester, NY, Boston, MA, London  – 24th July 2024: — CallTower, a global leader in delivering unified communications, contact center, and collaboration solutions, including Microsoft Teams, Webex by Cisco, and Zoom, announced today they are partnering with Tollring to deliver advanced call analytics on Microsoft Teams with Analytics 365. This cutting-edge...Read More
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Exploring the Landscape of Unified Communications and Contact Center Solutions

This feature will examine how the boundaries are blurring between unified communications and contact centre solutions, with innovations in each discipline feeding into the other. We are looking for insight into the direction the market is heading, as well as new features and capabilities and what this means for reseller and MSP offerings.  Transforming Communication...Read More