Tag: Call Recording
Tollring announces channel strategy for Analytics 365 app for Microsoft Teams
Uxbridge, UK – 1st December 2022: Tollring announces its channel strategy for Analytics 365, a native app for Microsoft Teams that delivers collaboration, wellbeing and customer engagement analytics. Tollring has introduced a Certified programme to give partners assistance in becoming product specialists and provide guidance on maximising returns on Microsoft Teams, backed by a comprehensive…
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Tollring’s 8.4 million endpoints mark another great year for business analytics
Uxbridge, UK – 11 July 2022: Tollring reports that it now monitors over 8.4 million cloud endpoints globally across its entire portfolio of cloud business analytics, call recording and telecoms fraud protection services. The company has expanded its business in all regions, with customer growth exceeding 50% across both Europe and APAC within the past…
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Bringing Detailed Analytics into the Microsoft Teams Ecosystem
Why should partners be investing in the Teams ecosystem? There are now nearly 300 million users dependent on Microsoft Teams – and the channel opportunity is to add value. There are many third-party applications and the channel should do their research to identify the apps most relevant to their target audience and the ones that…
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The evolution of business communication analytics
Data analytics empowers personalisation of information, to enable the right people to be informed in the right way, at the right time. For analytics to be valuable, access needs to be seamless, easy and fully integrated with the technology ecosystem users already know and use. Data and statistics are old news – almost a ‘given’…
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Understanding Hybrid Workers with Microsoft Teams
Organisations are currently experimenting with their hybrid working arrangements, trying to discover the set-up that suits them best. Managers are looking for ways to both guide and trust their people who are split between home and office. And the workers are trying to adapt to new strategies of hot desking and planning commutes whilst showing…
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