Tag: Call Recording

Adding Value with Microsoft: Opportunities and Best Practices for Resellers and MSPs

Big Opportunities for Resellers and MSPs Around Microsoft Products The big opportunities for resellers and MSPs around Microsoft products lie in adding value and differentiating their overall offering. Adding value to Microsoft Teams with Teams Phone and applications such as call analytics, recording, and voice analytics enables customers to enhance productivity and efficiency and maximise…

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Tollring’s Analytics 365 on PingCo’s TCAP Platform Boosts CX for Teams 

Following the partnership announcement earlier this year, PingCo and Tollring are excited to introduce the integration of Tollring’s Analytics 365 Call Analytics service within PingCo’s TCAP Service Hub. This integration allows customers to easily self-provision Analytics 365 Call Analytics directly through TCAP in just minutes, bringing enhanced analytics capabilities seamlessly into the Microsoft Teams ecosystem….

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IP CoSell Eligble

Tollring Achieves Microsoft Azure IP Co-Sell Eligibility Status Across its Full Analytics 365 Portfolio

Tollring is proud to announce that all three of our SaaS Analytics 365 solutions for Microsoft Teams – Call Analytics, Call Recording with AI Analytics and Collaboration Analytics – have attained Microsoft Azure IP Co-Sell Eligibility status. This valuable qualification enables Tollring’s Analytics 365 Suite to add value to end customers whilst reducing their Microsoft Azure…

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Make-A-Wish UK Enhances Operational Efficiency and Engagement with Tollring’s Advanced Call Analytics for Microsoft Teams

Make-A-Wish UK, one of the UK’s most esteemed children’s charities, has embarked on a transformative digital journey by implementing Analytics 365 Call Analytics and Call Recording for Microsoft Teams. This initiative aims to enhance the charity’s communications and support systems, ultimately improving operational efficiency and strengthening relationships with supporters and families. Elevating Communication Effectiveness The…

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Strengthening Reseller and MSP Relationships: The Key to Thriving in the UC Space

The unified communications (UC) market is undergoing a rapid transformation, driven by the rise of platforms like Microsoft Teams. These changes are reshaping the dynamics between vendors and their reseller and MSP partners. As these relationships evolve, so do the challenges and opportunities. How Tollring’s Reseller Relationships Have Evolved In the past three years, Tollring…

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SIPPIO Launches New Customer Experience Enhancements for Microsoft Teams in Collaboration with Tollring

Annapolis, MD – June 25, 2024 — SIPPIO, the global leader in enabling external calling on Microsoft Teams & Zoom, has today announced the general availability of SIPPIO CX. This suite of services, which significantly enhances the customer experience delivered through Microsoft Teams, was first showcased at Channel Partners Expo in March. New suite of services...Read More