Uxbridge, UK – 27th May 2021: Tollring today has announced its extended contract with BT Wholesale, Europe’s largest Wholesaler to deliver call analytics across the company’s Wholesale Hosted Communications (WHC) platform. Tollring will further support the BT proposition with a customer engagement and sales enablement programme to drive business growth throughout the channel and for…
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Tampa, FL (USA) – April 29th, 2021: Global software developers Tollring and Park Bench Solutions have signed an exciting, new co-development partnership. Park Bench, based in Tampa Florida, serves over five million Cisco BroadWorks VoIP subscribers around the world via its award-winning odin productivity platform, delivering full self-service management, simple “no code” app integrations, full…
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Uxbridge, UK – 21 April 2021: Global software developer Tollring celebrates a boost to its Microsoft Gold Certified Partner status having achieved four Gold and one Silver competency certifications. The company has been awarded Gold for its best-in-class capability in Application Integration, Data Analytics, Application Development, and Cloud Platform alongside Silver in Project and Portfolio…
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Uxbridge, UK – 9th March 2021: Tollring has enhanced its senior management team with the appointment of Andy Bannister as Global Head of Sales. Andy will lead the sales strategy across the entire Tollring portfolio of analytics, call recording and fraud management solutions, developing relationships with existing partners and new service providers across the globe. Andy brings with him extensive industry knowledge and a wealth of experience in business communications and cloud services,…
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Uxbridge, UK – 15th December 2020: Tollring, leaders in call analytics and call recording solutions, has been successful in renewing its ISO 9001 and ISO 27001 certifications. These internationally recognised qualifications demonstrate Tollring’s commitment to delivering the highest levels of technical capability, outstanding support, and information security management. In becoming ISO 9001 certified, Tollring has committed to quality across the business and for its customers. This involves defining quality-related responsibilities across every department and ensuring that customer’s quality requirements…
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Uxbridge, UK – 3 December 2020: Tollring, leaders in business analytics and call recording globally, launches its iCall Suite call reporting solution for Cisco’s Webex Calling platform. Tollring analytics deliver business critical customer interaction data to help organisations improve staff productivity at every customer touchpoint to maximise customer experience. Channel providers can now benefit from iCall Suite analytics on Webex Calling to help their customers to better understand team performance and end-customer journeys through detailed reporting, wallboards and dashboards. Tollring’s simple, flexible and scalable licensing model enables end users to subscribe to the features they need in their business, meeting the needs of every size or type of…
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