Tollring celebrates double certification for ISO 9001 and 27001
Uxbridge, UK – 15th December 2020: Tollring, leaders in call analytics and call recording solutions, has been successful in renewing its ISO 9001 and ISO 27001 certifications. These internationally recognised qualifications demonstrate Tollring’s commitment to delivering the highest levels of technical capability, outstanding support, and information security management.
In becoming ISO 9001 certified, Tollring has committed to quality across the business and for its customers. This involves defining quality-related responsibilities across every department and ensuring that customer’s quality requirements are reflected in all products and services. The ISO 27001 takes quality standards a step further and enables Tollring to make the information assets they hold more secure.
Tony Martino, CEO of Tollring says, “Congratulations to everyone involved in helping us to pass these certifications. This is no small undertaking and entails a continuous commitment to ongoing evaluations across all areas of the business that feed back into our policies year on year.
“The standards have provided an excellent framework for delivering long term business success and customer satisfaction. It encourages us to implement processes and systems that ensure consistent product and service output, whilst minimising organisational risk. We can also enhance customer satisfaction through ongoing monitoring and evaluation to deliver continuous improvements.”
These ISO certifications represent Tollring’s commitment to partners, end customers and employees alike, in driving excellence across product evolution, delivery and services, whilst strengthening business processes and monitoring progress, to meet customer needs within this ever-changing economic climate.