The Biggest Challenges Facing Sellers in the Channel In today’s crowded market, resellers often struggle to differentiate themselves, both in terms of their technology offerings and their approach to sales. This competitive environment frequently results in a race to the bottom, as resellers feel compelled to compete on price rather than on the value they…
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When everyone set up at home, the focus was on maintaining customer experience (CX). Initially, customers were considerate and willing to accept delays and automated messages about staff shortages. However, customers soon expected services to resume and lost sympathy if poor service became the norm. Successful CX is a result of well-thought–through customer journeys. Automation…
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A question of trust Building trust is key to developing successful partnerships – across all areas of your business. Trust provides the foundation for the relationship, and can be built in many ways, such as through credibility, customer references, assured data protection, ISO compliance, responsive employees with positive attitudes, or commitment to ethical practices. When…
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Uxbridge, UK – 31 May 2022: Tollring has appointed Craig Hoile as Head of Channel Sales to drive forward the performance and account management for all international partners and resellers of its analytics solutions. Craig’s role covers Tollring’s whole portfolio from iCall Suite analytics and call recording to the new Analytics 365 native app for…
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Differentiation is key if businesses are to compete effectively, and as global communities and marketplaces become the norm, companies are turning to customer experience in order to achieve that. However, how can businesses improve customer experience? What do they need to be able to understand and measure the experience they are providing? In truth it…
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Join Microsoft and Tollring for an insightful webinar that reveals how AI-powered analytics transforms your Microsoft Teams conversations into strategic intelligence.
You’ll Discover:
✅ How Microsoft is revolutionizing customer experience through AI.
✅ How Tollring’s Analytics 365 suite makes extracting actionable insights from your Teams conversations effortless and scalable.
✅ Practical steps to start leveraging AI-powered customer intelligence right away.
📅 When: Tuesday, June 3rd
⏰ Time: 4:00 PM – 5:00 PM GMT+1
📍 Location: Online Event
Reserve your spot now and start turning conversations into competitive advantages.
👉 https://buff.ly/hvNSsdx