Uxbridge, UK – 19 September 2023: Tollring launches iCall Suite call analytics for Microsoft Teams Phone to help businesses understand and improve customer experience. iCall Suite for Teams adds significant value to a resellers’ Microsoft portfolio, increasing customer ARPU and retention in a highly competitive market. During the first half of 2023, the Microsoft Teams…
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Six Essential Ingredients for Vendor Success To find the right partners, channel companies need to be clear on what they want from an ideal relationship. The most successful partnerships are those where both parties bring an equal commitment to the relationship, have a shared understanding of their strategy and goals, and what they need to…
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Uxbridge, UK – 2nd May 2023: Tollring celebrates the renewal of its contract with BT Wholesale for the seventh year. The arrangement includes the continued supply of Tollring’s market leading call analytics, supported by comprehensive customer engagement and sales enablement programmes to drive business growth. BT Wholesale, one of Europe’s largest wholesale telecoms providers, delivers…
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Uxbridge, UK – 1st December 2022: Tollring announces its channel strategy for Analytics 365, a native app for Microsoft Teams that delivers collaboration, wellbeing and customer engagement analytics. Tollring has introduced a Certified programme to give partners assistance in becoming product specialists and provide guidance on maximising returns on Microsoft Teams, backed by a comprehensive…
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Why should partners be investing in the Teams ecosystem? There are now nearly 300 million users dependent on Microsoft Teams – and the channel opportunity is to add value. There are many third-party applications and the channel should do their research to identify the apps most relevant to their target audience and the ones that…
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