Uxbridge UK – 2nd December 2021: Tollring has enhanced its product management and partner marketing programmes with two new appointments. Ian Bevington moves on from Oak Innovation and Mitel to become Tollring’s new Product Marketing Manager, and Richard Jones has taken the role of Product Manager, having spent over 20 years at Apple reseller Jigsaw24….
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Tollring’s Global Head of Sales, Andy Bannister, reflects on new dynamics in the call centre industry. Meeting expectations in times of change Customers expect their interactions with a businesses’ call and contact centre to be seamless regardless of whether it’s a large multinational or a mid-sized or smaller enterprise. Outside of the big traditional contact…
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The very nature of collaboration has transformed. The way people work is new and different, yet we still don’t know how or where people will be working going forward, or most importantly, whether they are working effectively. Change management is always difficult and clearly, businesses across every industry and sector have been through considerable change….
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Uxbridge, UK – 21st June 2021: Tollring reports that it has achieved excellent results over the past year and credits its partners for conquering many of the year’s challenges and helping to deliver its continued success. Tollring expanded its services globally by 54% over the past year, delivering its software and analytics through a network…
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Uxbridge, UK – 27th May 2021: Tollring today has announced its extended contract with BT Wholesale, Europe’s largest Wholesaler to deliver call analytics across the company’s Wholesale Hosted Communications (WHC) platform. Tollring will further support the BT proposition with a customer engagement and sales enablement programme to drive business growth throughout the channel and for…
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Reinventing Work, and the Opportunity for Partners It’s hard to find many organisations that don’t have at least some element of Microsoft present within their business. Its extensive use and the reassurance it provides, allows for one of the most stable environments upon which to build more complex or tailored solutions. And, since the pandemic…
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