With over 320 million daily active users, Microsoft Teams continues to be a leading platform for business communication. As more organisations adopt automated Direct Routing as a cost-effective and flexible alternative to Microsoft Calling Plans, the demand for deeper insights into Teams voice activity is rising; particularly as hybrid work becomes the norm. To…
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As global leaders in AI-powered communications analytics, recording and fraud protection solutions, Tollring is proud to announce a strategic partnership with Martello, a recognised expert in Microsoft Teams Performance Monitoring and Management. This collaboration unites two powerhouse solutions in the Microsoft Teams ecosystem to deliver end-to-end business and technical insights into the performance of Teams,…
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More coffee and less online meetings! Whilst that may sound a bit flippant, the concept is important. Our working lives and routes to market are becoming increasingly digital, so it is vital to remember that people buy from people. It’s the human connection, building trust and making time for one another that leads to strong…
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Is the Purchase Funnel a Useful Model for the Channel? The purchase funnel has long been a staple of sales and marketing strategies, but is it still relevant in today’s evolving marketplace? While theory and practice can differ significantly, the growing reliance on digital marketplaces is proving the purchase funnel to be an increasingly valuable…
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Following the partnership announcement earlier this year, PingCo and Tollring are excited to introduce the integration of Tollring’s Analytics 365 Call Analytics service within PingCo’s TCAP Service Hub. This integration allows customers to easily self-provision Analytics 365 Call Analytics directly through TCAP in just minutes, bringing enhanced analytics capabilities seamlessly into the Microsoft Teams ecosystem….
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Tollring is proud to announce that all three of our SaaS Analytics 365 solutions for Microsoft Teams – Call Analytics, Call Recording with AI Analytics and Collaboration Analytics – have attained Microsoft Azure IP Co-Sell Eligibility status. This valuable qualification enables Tollring’s Analytics 365 Suite to add value to end customers whilst reducing their Microsoft Azure…
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