Tag: Resellers

Maximizing Value with Microsoft: Unlocking New Growth Opportunities for Resellers and MSPs

  Navigating the Impact: Microsoft's License Separation and Its Channel Ramifications The separation of licenses creates opportunity for all partners to focus on delivering the expertise and functionality that their customers need. Partners can now choose to focus on one or multiple licenses with all the benefits that specialisation brings.  A partner dedicated to communications...Read More

SIPPIO Launches New Customer Experience Enhancements for Microsoft Teams in Collaboration with Tollring

Annapolis, MD – June 25, 2024 — SIPPIO, the global leader in enabling external calling on Microsoft Teams & Zoom, has today announced the general availability of SIPPIO CX. This suite of services, which significantly enhances the customer experience delivered through Microsoft Teams, was first showcased at Channel Partners Expo in March. New suite of services...Read More

Dstny signs three-year call recording deal with Tollring

Uxbridge, UK – 25 June 2024: Tollring has extended its longstanding relationship with Dstny by securing a new three-year contract to deliver its latest call recording solution to Dstny’s pan-European service providers. Dstny, a leading European cloud business communications provider, has been working with Tollring since Dstny’s acquisition of Telepo in 2021.  The contract renewal...Read More

Tollring launches Analytics 365 AI-Powered Recording for Microsoft Teams on Azure and AppSource Marketplaces

Tollring’s workplace analytics trio for Microsoft Teams – Call Analytics, Collaboration Analytics and Recording – are all now transactable on the Marketplaces  Uxbridge, UK – 10th June 2024: Tollring, market-leading analytics software developer, launches Analytics 365 AI-Powered Recording on the Microsoft Azure and the AppSource Marketplaces.    This powerful compliant recording on Microsoft Teams completes...Read More
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Exploring the Landscape of Unified Communications and Contact Center Solutions

This feature will examine how the boundaries are blurring between unified communications and contact centre solutions, with innovations in each discipline feeding into the other. We are looking for insight into the direction the market is heading, as well as new features and capabilities and what this means for reseller and MSP offerings.  Transforming Communication...Read More
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Sales Strategies for the Future: Adapting to Complexity

Assessing the Sales Journey: Where Are We Headed? The sales journey has changed from being transactional to one that is more strategic.  Salespeople in our sector are placing greater emphasis on cultivating deeper connections with their customers and fostering trusted advisor relationships over the long term. This is essential if resellers and MSPs are to...Read More