Tag: Customer Experience

Tollring Celebrates ISO 27001:2022 and ISO 9001:2015 Certifications Alongside 10th Anniversary of Commitment to Trust Programme

Tollring is delighted to announce that we have successfully met the necessary standards of quality for ISO 9001:2015 and upgraded to the latest ISO 27001:2022 standard, with no major or minor non-conformities following a rigorous six-day audit. This celebration is doubly significant as this also marks the 10th anniversary of our Trust Programme – a…

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Working with AI: Enhancing Efficiency and Driving Strategic Advantage in the Channel

Key Areas of AI Utilization Within the Channel Many in the channel are already using AI tools like Chat GPT and Microsoft’s Copilot to increase efficiency. However, in many cases, it has been an individual’s choice to use AI to improve their own personal productivity. The next stage is for the use of AI to…

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Strengthening Reseller and MSP Relationships: The Key to Thriving in the UC Space

The unified communications (UC) market is undergoing a rapid transformation, driven by the rise of platforms like Microsoft Teams. These changes are reshaping the dynamics between vendors and their reseller and MSP partners. As these relationships evolve, so do the challenges and opportunities. How Tollring’s Reseller Relationships Have Evolved In the past three years, Tollring…

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Tollring Wins Best Call Management Solution at Comms National Awards 2024 for Third Consecutive Year

Tollring is proud to announce its victory at the Comms National Awards 2024, where we won Best Call Management Solution for the third consecutive year. The accolade marks our sixth win in this category over the past nine years and is a crowning achievement for our 30th anniversary celebrations. The award ceremony, held on 26th…

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White Label Success: Leveraging Custom Solutions for Channel Growth

Insights from Hilary Oliver, Chief Customer Officer at Tollring Ideal Software Solutions for White Labelling White labelling suits software solutions that are being resold through the channel, especially where channel providers bundle multiple services to add value to their proposition. White labelling enables a combination of solutions from multiple vendors to be presented as a…

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Optimizing Cloud Services for Your Business: Key Insights and Best Practices

Insights from Richard Jones, Commercial Director at Tollring. Evolving Demand for Cloud Products and Services Bessemer Venture Partners have predicted that by the end of 2024, 80% of cloud 100 companies will be actively selling through cloud marketplaces. Demand for cloud products and services on marketplaces has grown over the last 12 months and Canalys…

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