Finding new business is, without a shadow of doubt, the toughest job of all for a reseller and it gets harder every day. The secret to winning new business is to fully understand your existing customers, what they bought and why they bought from you. It is not random, there will be patterns. You need…
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We are pleased to announce that we have scooped two Comms Business Awards, winning the ‘Best Security Provider’ award and being announced as ‘One to Watch’. Tollring CEO Tony Martino commented, “Congratulations to the Tollring team for winning these awards. It’s great to see them receive recognition for all their incredible hard work. As many…
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More and more businesses of all sizes are now seeing and realising the benefits call management can offer. This is because call management, or call analytics as we refer to it, delivers immediate insight into customer interactions across the business and the service levels they are offering their customers. Call management also delivers insight around…
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Tollring has spent months planning a new release of iCall Suite to facilitate GDPR compliance, which embeds security by design and will both enhance the customer experience and add further value to channel propositions. Compliance features vary according to deployment method, due to the nature of technology differences, but Tollring has introduced strong functionality accessible…
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Telecoms fraud is a key area of cyber security and a multi-billion-pound business for criminals. With monetary damages more than double that of credit card fraud, it is an ongoing and ever-evolving threat with global calculations at £25.5bn per year and the UK being the 3rd most targeted country. Tollring estimates that it has saved…
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Tollring has been investing heavily in the business this past year in anticipation of further significant growth The Company’s customer base grew by 75% during the past year with their business analytics, fraud management and call recording solutions now being delivered to over 14,500 business customers globally, via an extensive channel network of over…
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