Ease of use is a key requirement for any provisioning portal; it should be simple for resellers to provision new customers, easy to manage billing, and analytics should provide visibility of activity and usage. However as a service delivery tool, resellers should leverage their self-service portals to add value to their relationships with customers. Rather…
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BT Wholesale is equipping its resellers with new comprehensive tools to detect and protect against fraud and manage customer credit limits, by providing access to Tollring’s real-time Credit and Fraud Management System (CFMS). Resellers using the BT Wholesale Hosted Centrex (WHC) platform and SIP Trucking Products now have access to Tollring’s cloud-based CFMS. This is…
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Making big data work for SMEs is about improving profitability, retaining customers and achieving an edge in the highly competitive SME market. Improvements in Customer Service and the ‘Customer Experience’ is therefore the biggest selling point of Big Data and should be the primary focus when presenting the concept to customers. Make it visual –…
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Disruption is part of the natural evolution of technology. Disruptive technologies or services are generally innovative or ground breaking. It sounds negative but is in fact positive and great for those new in a market. Disruption is happening everywhere. We don’t always think of things as being disruptive because they’ve led to good changes. When…
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Software development company Tollring is planning further UK and international expansion after achieving 42% growth in turnover leading to a doubling of its profits. The expansion includes extending its Uxbridge-based office into larger upgraded facilities, and growing both mature partnerships and new relationships across EMEA, Australia and the USA. 2016 was a significant year as…
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Tollring has been shortlisted for the Vendor category ‘Best Partner Programme’ award at the well regarded Comms Dealer Sales & Marketing Awards. Tollring is hoping to be recognised for its tailored partner programmes and rapid go-to-market support at the awards awards presentation luncheon which will take place on May 4th at the Park Lane Hotel…
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