Integrated call recording In 2014, rather than being sold as a standalone product, call recording solutions will become more feature rich and increasingly integrated with organisations’ wider business systems, databases and process. This more innovative use of call recording technologies will provide both the means and requisite business intelligence to enhance organisations’ customer experience. For…
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Fully integrated call management reaches exciting new levels when non-telecoms data is added to the mix. Embracing the evolution is proven to deliver significant results to the channel, doubling system sales for one Tollring reseller. Far from the call loggers of yesterday, call management now provides in-depth analyses of call data enabling managers to find…
Read MoreSteria has halved mobile phone expenditure using Tollring’s iC suite business intelligence software. Steria experienced a three-month return on their investment, achieving 67% of annual savings in areas including policy management, personal call management (cost recovery) and zero use lines. The majority of Steria’s employees carry company-provided mobile phones and it appointed Tollring, leaders in…
Read MoreTollring announced winner of their category at the prestigious IT Europa European IT & Software Excellence Awards 2013.Last night Tollring was delighted to be announced winner of the ISV category ‘Business Intelligence & Analytics Solution of the Year’ at the IT Europa European IT & Software Excellence Awards 2013. Their Steria case study demonstrated the…
Read MoreTollring announced a finalist in the IT Europa European IT & Software Excellence Awards 2013 in the ISV category ‘Business Intelligence and Analytics Solution’. Winners will be announced in March 2013.
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Tollring has been announced finalist in two categories at the prestigious Computing Vendor Excellence Awards, which celebrate innovation and excellence in enterprise technology. Tollring is delighted to be shortlisted for both the Mobile Management and the Data Visualisation of the Year Awards. These annual awards celebrate the achievements of the technology vendors and service providers…
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