A good portal presents the right information in the right format, and requires little support so users can self-serve. This means it needs to be easy to use and easy to access from anywhere, on any device. The channel should therefore look for a portal that is browser-based with a mobile-first, desktop-second policy.The key…
Read MoreITSPA have launched Version 3 of their best practice paper ‘Recommendations for Secure Deployment of an IP-PBX’. Outlining the configuration methods that should be implemented on an IP-PBX installed in a customer’s premises, it also details the support service providers can provide to assist in the identification and avoidance of attack. This document update…
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