Tollring's Analytics 365 Version 2 marks the first step towards uniting Clobba and Analytics 365

We are excited to announce that we have launched Version 2 of Analytics 365 to pave the way for key Clobba capabilities to be brought into our call analytics product. This follows Tollring’s acquisition of the Clobba brand and all intellectual property rights in July 2026.

The revamped new user interface has a modern look and simplified menu with improved useability, to cater for the changes that are coming next. Tollring plans to combine the strengths of these two established call analytics solutions, giving partners and customers a more powerful proposition while providing a clear, future-ready path for existing Clobba users. The Clobba brands are renowned for their call analytics built natively for Microsoft Teams and the development affirms Tollring’s continued strategic focus on analytics and recording for this platform.

For Clobba partners, the acquisition has enabled them to expand their portfolio with Analytics 365 call analytics, Microsoft compliant recording and AI powered conversation analytics and expand their addressable market to a wide selection of supported platforms. Partners also gain access to Tollring’s extensive API integrations for seamless provisioning together with access to a number of marketplaces including Microsoft marketplace.

For existing Clobba and Tollring customers, the path ahead is clear, future-proofing their investments in call analytics. Furthermore, with the recent Microsoft announcement regarding the removal of the calls in queue stat from Microsoft Graph, Tollring has built a new native integration with its compliant call recording bot to ensure customers can retain visibility of queue activity. Ongoing developments such as these underpin Tollring’s commitment to staying ahead in technological expertise and delivering excellence in customer experience solutions to its partners and customers.

Tony Martino, CEO at Tollring says, “We are delighted to announce the launch of version 2, featuring a completely refreshed look and feel, clearer navigation, with new dashboards and wallboards as well as enhanced ways to view call queue and agent activity with new KPIs to provide greater insight into customer experience and performance. Our AI powered innovation path is strong and we are excited to dovetail Clobba capabilities into future releases".