Tollring grows from strength to strength
Uxbridge, UK – 29 June 2023: Tollring celebrates an exceptional year achieving its highest ever revenues and profits across its portfolio of cloud call analytics, call recording, collaboration analytics and fraud protection products. Tollring now serves over 19,000 business customers, with monitored cloud endpoints reaching 8.7 million across the portfolio.
The cloud call analytics and recording portfolio grew across all global regions UK, EU, AU and US with analysed endpoints growing 22% overall. Tollring now records an average of 400,000 calls per day, up 7% year on year. Fraud protection also remains a vital service, with the technology delivering estimated annual savings to partners in excess of £49 million per year, based on the industry average loss in a fraud attack of £10,000.
Building on the year’s achievements, Tollring has set its most ambitious targets yet for the next financial year. This will be supported by Tollring having once again achieved a comprehensive range of certifications – the ISO 9001 Quality Management Standard and ISO 27001 International Information Security Standard – which it has consistently passed annually since 2009 and 2015, respectively.
Tony Martino, CEO of Tollring says, “This has been our best year yet! Thanks to the efforts of our people, the dedication of our partners, and the loyalty of our customers, we hit our targets for FY23.
“We have invested heavily in the business over the past few years, and our investment in research and development has been particularly vital to staying ahead in the market and evolving our portfolio in line with demand. Our focus on Microsoft will continue throughout our next financial year, with the certified collaboration analytics app Analytics 365 now transactable and more exciting products on the horizon.”