Future-proof Call Recording:

Making the Transition to iCall Suite

Watch the Webinar On Demand

Call Recording for Mitel Webinar

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As a member of the Mitel Solutions Alliance, Tollring is a long-established leader in delivering call recording and analytics solutions to Mitel customers.

Watch the webinar recording to learn:

  • Why iCall Suite is a future-proof solution for Mitel’s call recording customers
  • How to transition to iCall Suite to maximise value and reduce complexity
  • How Tollring’s dedicated support benefits our partners and their customers

Why Choose iCall Suite?

Competitive Differentiation

Visualise Productivity

Use wallboards and KPI-led dashboards to manage customer-facing teams in real time. Improve performance with historical trend analysis and reporting.

Cutting Edge Workforce Productivity

Empower Teams

Streamline operations with dedicated workspaces to keep customer service levels high and empower customer-facing teams.

Fully Integrated Modules

Drive Customer Engagement

Monitor interactions and gain visibility of customer call journeys to understand customer experience.

Increase Customer Satisfaction

Understand Performance

Integrate analytics with call recording to make better decisions and find new efficiencies.

Increase Sales Opportunities

Apply Intelligence to Conversations

Review call recordings then take direct action.

reduce churn

Meet Business Objectives

Customise and manipulate data ready to share critical insights across the business.

Have Any Questions? Contact Us