Download the Wolseley Case Study
Find out how to manage missed calls.
What’s in this Case Study?
In this case study, take a look at how monitoring missed call data can increase customer satisfaction and save money. National business statistics show that 56.7% of all missed calls never leave a message and never call back.
- Wolseley UK tried 4 systems that were unable to deliver what they needed before finding Tollring
- iC360 enables Wolsely to manage customer calls in real time, providing efficient day-to-day management of missed calls
- iC360 helped transform Wolseley’s customer service, significantly improving customer satisfaction and retention
Fill out the form on the right to gain instant access to the Wolseley case study.
Why not take a look at our other case studies?
