Tollring’s Business Analytics for Mitel has been designed to provide the industry’s most comprehensive portfolio of business intelligence solutions for Mitel customers.
Available for MiVoice Business, Business Analytics integrates seamlessly to monitor inbound and outbound call activity via any device. Empower your teams further by adding call recording for quality management and compliance.
With remote working and a focus on customer experience on the rise, Business Analytics for Mitel allows you to empower individuals and teams with dashboards, reports and wallboards to enable them to take responsibility for their own call activity performance.
Keep teams on target and focussed on success with the ability to share group performance dashboards, team wallboards and trend reports. Best practice can be shared and teams compared using trend, call back and call journey analysis.
Business Analytics for Mitel provides simple wallboards through to sophisticated and fully customizable call reporting and fully integrates with call recording.
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