Drive Staff Performance and Maximize Customer ExperienceA Suite of Business Performance Tools in One Single Portal
Maximize Staff and Resource Productivity, Minimize Costs and Avoid Missed Opportunities
Keep teams on target and focussed on success with the ability to share group performance dashboards, team wallboards and trend reports. Best practice can be shared and teams compared using trend, call back and call journey analysis.
iCall Suite Business Analytics provides simple wallboards through to sophisticated and fully customizable call reporting and fully integrates with other modules such as call recording and fraud and credit management.
Why Your Customers Will Love iCall Suite Business Analytics
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Become a Partner
Our partners include network carriers, phone manufacturers, service providers and distributors.
Brand customisation options are available for private instance partners, including multi-tier branding.