Business Analytics Designed for BroadWorks

Adding Value to Service Provider PortfoliosA Suite of Workforce Productivity Tools in One Single Portal

iCall Suite from Tollring has been designed for the Cisco BroadWorks platform and provides the industry’s most comprehensive portfolio of business intelligence solutions for BroadWorks customers – accessible via one single portal. Tollring was awarded the prestigious BroadSoft Xtended incubator program award at Connections to recognize its work in developing comprehensive workforce productivity tools for BroadWorks deployments.

Powerful Add-On to Existing Services

One suite of products with familiar look and feel.

Rapid Go-To-Market

Option to 'bake-in' analytics for higher adoption rates and increased revenue.

Build it Your Way

Available as a software service or a white-labelled private instance.

Calculating ROI on a new UCaaS service can be challenging to prove to users looking to improve efficiencies and cut costs across the business.  

Many Service Providers look to Tollring iCall Suite to fill the business analytics gap in their product portfolio and to be more competitive in today’s UCaaS market.

Tollring business analytics provides simple wallboards through to sophisticated and fully customisable call reporting and fully integrates with other modules such as call recording and fraud and credit management.

Read More

Proven Business Analytics for BroadWorks

Competitive Differentiation

Competitive Differentiation

Increase Customer Satisfaction

Increase Customer Satisfaction

Cutting Edge Workforce Productivity

Workforce Productivity

Increase Sales Opportunities

Increase Sales Opportunities

Fully Integrated Modules

Fully Integrated Modules

reduce churn

Reduce Churn