Tag: Unified Communications

Creating value: Tackling threats to the channel ecosystem

A changing channel for a changing world Online sales has become the norm and the relentless growth of B2B marketplaces is changing the landscape for the channel. Digital Commerce 360 projected for 2021 that the collective sales on B2B marketplaces would grow 130% and total $56.0 billion. Buying cycles and sales funnels are changing in…

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Tony Martino

Access4 enhances SASBOSS platform with new Call Analytics

Melbourne, Australia – 7 April 2022:  Access4, the leader in SaaS Unified Communication solutions for managed service providers (MSP), has strengthened its SASBOSS provisioning and management platform with the latest iCall Suite call analytics powered by Tollring. Access4’s SASBOSS platform eliminates the huge operational and strategic costs of implementing carrier grade unified communications, giving MSPs…

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Understanding Hybrid Workers with Microsoft Teams

Organisations are currently experimenting with their hybrid working arrangements, trying to discover the set-up that suits them best. Managers are looking for ways to both guide and trust their people who are split between home and office.  And the workers are trying to adapt to new strategies of hot desking and planning commutes whilst showing…

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Tollring Scam Protect Hangs Up on Fraudulent Calls

Scam Protect solution automatically monitors calls to help eliminate scams The rise of robocalling, scam calls and fraudulent voice calling has resulted in users losing faith in voice communications. The situation has got so bad that people routinely don’t answer a ringing phone to the extent that legitimate organisations such as insurers, banks and healthcare providers…

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Data-driven Management in the Hybrid Workplace

Hybrid working is becoming the norm for many people through an increasing reliance on technologies like Microsoft Teams. As of the end of July 2021, Microsoft reported over 250 million daily users of Teams. This has placed a keen focus on workplace analytics, which can be leveraged by leaders to manage their people and their business….

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