Tag: UC

SIPPIO Launches New Customer Experience Enhancements for Microsoft Teams in Collaboration with Tollring

Annapolis, MD – June 25, 2024 — SIPPIO, the global leader in enabling external calling on Microsoft Teams & Zoom, has today announced the general availability of SIPPIO CX. This suite of services, which significantly enhances the customer experience delivered through Microsoft Teams, was first showcased at Channel Partners Expo in March. New suite of services...Read More

Dstny signs three-year call recording deal with Tollring

Uxbridge, UK – 25 June 2024: Tollring has extended its longstanding relationship with Dstny by securing a new three-year contract to deliver its latest call recording solution to Dstny’s pan-European service providers. Dstny, a leading European cloud business communications provider, has been working with Tollring since Dstny’s acquisition of Telepo in 2021.  The contract renewal...Read More

Tollring launches Analytics 365 AI-Powered Recording for Microsoft Teams on Azure and AppSource Marketplaces

Tollring’s workplace analytics trio for Microsoft Teams – Call Analytics, Collaboration Analytics and Recording – are all now transactable on the Marketplaces  Uxbridge, UK – 10th June 2024: Tollring, market-leading analytics software developer, launches Analytics 365 AI-Powered Recording on the Microsoft Azure and the AppSource Marketplaces.    This powerful compliant recording on Microsoft Teams completes...Read More
tollring-the-future-of-comms

Exploring the Landscape of Unified Communications and Contact Center Solutions

This feature will examine how the boundaries are blurring between unified communications and contact centre solutions, with innovations in each discipline feeding into the other. We are looking for insight into the direction the market is heading, as well as new features and capabilities and what this means for reseller and MSP offerings.  Transforming Communication...Read More

Analytics and Call Recording: The SaaS Opportunity for Resellers and Service Providers

SaaS vendors in the IT and telecoms market have a number of new and specific challenges. For a small start-up, the commercial investment and time to revenue is long and protracted. These companies have to give a lot away for very little money for quite some time before they start to even begin billing, let…

Read More

Tollring partners with Novum Networks

Novum Networks, a leading provider of unified solution technology in Australia, has chosen to partner with Tollring to deliver the market leading iCall Suite call analytics and recording to its partners and customers across Asia Pac. Novum Networks has added the full complement of Tollring’s iCall Suite cloud analytics to its product portfolio. The Australian…

Read More