Tag: Third-Party Vendors

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James Sharrattin call analytics, Call Management, Call Recording, Cloud, Customer Experience (CX), Service Providers, Third-Party Vendors, Unified Communications

October 3, 2024

White Label Success: Leveraging Custom Solutions for Channel Growth

Insights from Hilary Oliver, Chief Customer Officer at Tollring Ideal Software Solutions for White Labelling White labelling suits software solutions that are being resold through the channel, especially where channel providers bundle multiple services to add value to their proposition. White labelling enables a combination of solutions from multiple vendors to be presented as a…

adminin Call Management, Call Recording, Cloud, Service Providers, Third-Party Vendors, Unified Communications

July 24, 2018

17 Considerations for Hosted UC Service Providers Looking for a Quicker Go-To-Market

Traditionally, service providers have built their customer facing applications in-house to ensure they had both commercial and development control. Today’s service providers, however, are increasingly actively seeking to incorporate third-party developed products into their core services. This not only speeds up and boosts their go-to-market offerings, it also gives them a competitive advantage in a…