Tag: Security

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 James Sharrattin Awards, Company News, Support
March 25, 2025

Tollring Celebrates ISO 27001:2022 and ISO 9001:2015 Certifications Alongside 10th Anniversary of Commitment to Trust Programme

Tollring is delighted to announce that we have successfully met the necessary standards of quality for ISO 9001:2015 and upgraded to the latest ISO 27001:2022 standard, with no major or minor non-conformities following a rigorous six-day audit. This celebration is doubly significant as this also marks the 10th anniversary of our Trust Programme – a…

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 Anne Woollettin Analytics, Artificial Intelligence (AI), Cloud, Service Providers, Unified Communications
May 9, 2024

Channel Dynamics in the Age of AI: Impact and Potential

Hilary Oliver, Chief Customer Officer at Tollring offers the following comments on the impact of AI and it's potential in the channel. AI's Impact on the Channel Landscape Most of us are already using AI-technology on a regular basis but many of us are unaware that it is already embedded in existing tools. ChatGPT has...Read More
Tony Martino, CEO Tollring
 Iryna Ivashenkoin Analytics, Artificial Intelligence (AI), call analytics, Call Management, Call Recording, Cloud, Customer Experience (CX), Data Analysis, Service Providers, Unified Communications
April 5, 2024

The Future of Channel Strategy: The Critical Role of Analytics and AI

Tony Martino, Chief Executive Officer of Tollring provides insights on the influence of AI and its prospects within the channel. The Integration of Analytics and AI Delivering support for any new product or service is essential. In particular, when dealing with more innovative or technologically advanced tools, vendors need to illustrate the benefits and make it...Read More
 Iryna Ivashenkoin Analytics, Artificial Intelligence (AI), call analytics, Call Management, Call Recording, Cloud, Customer Experience (CX), Data Analysis, Service Providers, Unified Communications
April 5, 2024

Tollring’s AI-powered cloud call recording now available

Uxbridge, UK – 2nd May 2024: Tollring’s new AI-powered cloud call recording solution, Record AI, is now available and shipping to channel partners. Record AI is a platform-agnostic cloud call recording solution that facilitates compliance and delivers automated intelligence to a provider’s product portfolio. As part of Tollring’s integrated portfolio of call and collaboration analytics...Read More
Tolling is ISO 9001 and ISO 27001 certified
 adminin Company News, GDPR, Unified Communications
September 2, 2022

Tollring Celebrates Another Clean Sweep of ISO Certifications

Uxbridge, UK – 9 August 2021: Tollring has delivered another clean sweep on certifications having secured its ISO 9001 Quality Management Standard and ISO 27001 International Information Security Standard.  The company has achieved these certifications each year since 2009 and 2015 respectively.  The two standards demonstrate Tollring’s full commitment to quality, information security and customer…

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Tollring-Mitel-integration-call-tracking-analytics
 adminin Call Management, Company News, Data Analysis, GDPR, iCall Suite, iCall Suite Cloud, Third-Party Vendors, Unified Communications
September 2, 2022

Tollring integrates iCall Suite for MiVoice Business within Mitel’s core infrastructure

Uxbridge, UK – 6 September 2022: Tollring announces that iCall Suite for MiVoice Business is now available direct within Mitel’s online subscription service.  The new integration enables Mitel partners to access Tollring’s powerful call tracking analytics at a click of a button without the need to invest and install separate servers or data collectors. Tollring…

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