Tag: MSPs

Tollring launches Analytics 365 AI-Powered Recording for Microsoft Teams on Azure and AppSource Marketplaces

Tollring’s workplace analytics trio for Microsoft Teams – Call Analytics, Collaboration Analytics and Recording – are all now transactable on the Marketplaces  Uxbridge, UK – 10th June 2024: Tollring, market-leading analytics software developer, launches Analytics 365 AI-Powered Recording on the Microsoft Azure and the AppSource Marketplaces.    This powerful compliant recording on Microsoft Teams completes...Read More
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Exploring the Landscape of Unified Communications and Contact Center Solutions

This feature will examine how the boundaries are blurring between unified communications and contact centre solutions, with innovations in each discipline feeding into the other. We are looking for insight into the direction the market is heading, as well as new features and capabilities and what this means for reseller and MSP offerings.  Transforming Communication...Read More
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Sales Strategies for the Future: Adapting to Complexity

Assessing the Sales Journey: Where Are We Headed? The sales journey has changed from being transactional to one that is more strategic.  Salespeople in our sector are placing greater emphasis on cultivating deeper connections with their customers and fostering trusted advisor relationships over the long term. This is essential if resellers and MSPs are to...Read More

Evolutionary Strategies for the Telecoms Channel: Meeting Modern Business Needs

Creating a Full-Service Brand Experience The MSP landscape is evolving. Simply reselling technology and making a margin is no longer a viable option, the channel must focus on differentiation. We are seeing increasing focus on best of breed technologies, ensuring they can deliver value to their customers by leveraging technology (mobile, UCaaS and consultancy) and…

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