Contact teams can now access a single interface for VoIP call analytics and call recording. Tollring is pleased to announce their partnership with OrecX to deliver call recording playback and analytics within the iCS online application. OrecX provides contact centres and business VoIP providers with fully-featured, reliable and easy-to-use call recording software that installs remotely…
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Award-winning BroadSoft app iCS insight delivers powerful call data visualisation accessible from any device. iCS insight has been recognised by BroadSoft as an innovative application that extends the power of BroadSoft’s unified communications services. The app delivers cutting edge telecommunications data analytics & visualisation to enhance business productivity. The BroadSoft Xtended Incubator Program is a…
Read MoreSIPHON partners Tollring to enable Hosted Telephony Service Providers and Telecoms Resellers to deliver cutting edge telecoms data analytics & visualisation. SIPHON Networks Ltd (SIPHON), a leading UC technology and services company, and Tollring, a leading provider of telecoms data analytics and visualisation solutions, today announced a distribution agreement for Europe. icall suite (iCS)…
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Fully integrated call management delivered via the cloud on any device.Tollring is showcasing the new icall suite (iCS online) at Convergence Summit South this year. iCS online delivers fully integrated call management that is accessible from any computer or mobile device. Tollring is proud to bring to market fully browser-based multi-tenant call management, making live…
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